Contact WRENSI
Questions about an order, a fragrance, or a bulk inquiry? Contact Wrensi on WhatsApp, call, or email, we usually reply within the hour.
How to Contact Wrensi
Pick whatever's easiest, WhatsApp is usually fastest.
When We're Available
No guessing when you'll hear back, here's exactly what to expect.
Messages sent on Sundays or after hours are answered first thing the next working day.
Send Us a Message
Fill this in and it opens straight in WhatsApp, no waiting on email replies.
This opens WhatsApp with your message ready to send. Prefer email? Write to support@wrensi.com
Our Office
Based in Bahawalpur, shipping across Pakistan. Drop by for bulk orders or order support, just call ahead so someone's there to help you.
Middle City Town
Bahawalpur, Punjab, Pakistan
63100
Monday to Saturday, 10 AM to 5 PM
Closed on Sundays
This is our working office, not a retail showroom. Give us a call or WhatsApp first and we'll make sure the right person is available.
Quick Answers Before You Message
Most questions we get have an instant answer, check here first and save yourself the wait.
Track it anytime on our Track My Order page using your order number. If tracking hasn't updated in 48 hours, message us on WhatsApp and we'll chase it up.
Orders typically arrive in 2 to 4 working days across Pakistan. Full timelines, charges, and covered cities are on our Shipping Policy page.
Yes, as long as it hasn't shipped yet. Message us on WhatsApp with your order number as soon as possible and we'll sort it out.
Our Return & Refund Policy page covers the full process, timeline, and conditions. Message us on WhatsApp with your order number to start a return.
WhatsApp is fastest, usually within the hour during business hours. Email replies land within 24 hours. Anything sent on a Sunday or after hours gets answered the next working day.
Yes, for weddings, corporate gifting, and retail stocking. See Bulk Orders & Wholesale for pricing, minimums, and custom packaging options.
Already Placed an Order?
Check exactly where it is, no messaging required. You'll need your order number from the confirmation email.
Bulk Orders & Wholesale Inquiries
Planning a wedding, a corporate gift order, or looking to stock WRENSI at your store? We offer custom pricing and packaging for bulk and wholesale orders across Pakistan.